Privacy Policy
Last Updated: August 18, 2026
Your privacy is important to us. TRANSWARP TECHNOLOGY (SINGAPORE) PTE. LTD. together with our subsidiaries and affiliates (“Transwarp”, “we”, “us” or “our”) are providing this Privacy Policy (the “Policy”) to describe our personal data processing practices and explain the choices available to you regarding how your personal information is processed.
1. About This Policy
This Policy explains how we collect, use, protect and otherwise process personal data in connection with this website and our other websites and mobile applications that we operate and that reference this Policy (collectively, the “Website”).
This Policy applies when you visit or interact with the Website; download materials; communicate with or contact us; submit an inquiry or request information; register for or attend our events; or otherwise use the Website and our services. We may also collect personal data through other interactions with you, including technical support contacts, registration forms and/or in-person interactions (such as business cards).
This Policy does not apply to:
(a) personal data processed through Transwarp’s offerings or other products and services that are subject to separate product-specific terms, privacy notices, data processing agreements or other specific terms; or
(b) personal data contained in customer-controlled data to which Transwarp may be given access in connection with Transwarp’s provision of products or services. In such circumstances, the relevant customer is responsible for providing the relevant privacy notices to, and obtaining any required consents from, the individuals concerned.
If we provide a separate or supplementary privacy notice at or before the time we collect personal data, that notice will apply to the relevant processing activity to the extent of any inconsistency with this Policy.
The Website may contain links to third-party websites, applications, services or other online resources. These links are provided solely for your convenience or reference. If you access a third-party website or service through a link on the Website, you will leave the Website and will be subject to the relevant third party’s terms, privacy policies and practices. Transwarp does not control, endorse, review or make any representation regarding any third-party website, service, content, software, product, material or privacy practice. We are not responsible for the availability, security, content or privacy practices of third-party websites or services. Before providing personal data to a third party, we encourage you to review its applicable privacy policy and terms of use.
2. Personal Data We Collect
We may collect personal data directly from you, automatically through your use of the Website, from your organisation, or from other lawful sources, such as event organisers, business partners, publicly available sources, where permitted by applicable law.
Depending on how you interact with us, the personal data we collect may include the following.
2.1 Business Inquiries and Expressions of Interest
When you contact us, submit an inquiry, express an interest in cooperating with us, request information or otherwise communicate with us through the Website, we may collect the information you provide, such as your name, business email address, telephone number, company name, job title, industry, country or region, product or service interests, and the contents of your inquiry.
2.2 Communication
We may collect other personal data that you voluntarily provide to us in connection with the Website, including through communications, feedback, surveys, meetings, registration forms or other business interactions.
2.3 Event
When you register for or attend an online or offline event organised by or in cooperation with Transwarp, we may collect your name, business contact details, company name, job title, industry, attendance preferences and other information reasonably necessary to organise, administer and follow up on the event.
2.4 Website Usage and Cookies
When you visit or interact with the Website, we and our service providers may automatically collect certain technical, usage and security information through cookies and similar technologies. This information may include your IP address, browser type, device type, operating system, language preference, referring URL, pages viewed, date and time of access, cookie identifiers, and security or diagnostic logs.
For further information about our use of cookies and similar technologies, please refer to our Cookie Notice at Cookie Notice
2.5 Recruiting
When you submit a resume on our website to apply for jobs, we may collect your name, , contact details, resume/CV, employment history, education, qualifications and other information you provide in connection with your application.
Please do not provide sensitive personal data through the Website unless we specifically request it and provide an appropriate Policy.
Where you provide personal data relating to another individual, you are responsible for ensuring that you have the authority to do so and that you have provided any Policys or obtained any consents required by applicable law.
3. How We Use Personal Data
We may use personal data for the following purposes:
• to operate, maintain, secure, troubleshoot and improve the Website and its features;
• to respond to your inquiries, expressions of interest, requests for information or demonstrations, job applications, and other communications;
• to manage and develop our relationship with you or your organisation, including assessing and pursuing potential business opportunities;
• to provide materials, resources, newsletters or other information that you request;
• to organise, administer and follow up on online or offline events, webinars, surveys, promotions or other business activities hosted by or in cooperation with Transwarp or our business partners;
• to manage business contacts and communications, including sending marketing communications, event invitations, product or service information, updates and offers, where permitted by applicable law and in accordance with your communication preferences;
• to analyse and improve the Website, our communications, marketing activities, products, services and business operations;
• to protect the security and integrity of the Website and our systems; detect, investigate and prevent fraud, abuse, security incidents and other unlawful activity; comply with applicable law, legal process and enforceable governmental requests; establish, exercise or defend legal claims; and carry out other purposes permitted by applicable law.
We may process personal data using automated and manual methods. We may engage service providers to assist us in carrying out the purposes described in this Policy, including in connection with website operation, analytics, communications, marketing automation, event management. Such service providers may process personal data on our behalf and subject to appropriate contractual, confidentiality, security and data-protection obligations.
Where reasonably practicable, we will aggregate or de-identify personal data before using it for analytics, reporting, business planning, improvement or other lawful business purposes. Information that has been aggregated or de-identified so that it can no longer reasonably be used to identify an individual is not treated as personal data for the purposes of this Policy.
Details of our use of cookies and similar technologies, including how you can manage your preferences, are set out in our Cookie Notice at Cookie Notice,Where required by applicable law, we will obtain your consent before sending direct marketing communications or using non-essential cookies and similar technologies. You may opt out of marketing communications at any time by using the unsubscribe link in the relevant communication or by contacting us at mkt@transwarp.io.
4. Cookies and Similar Technologies
We and our service providers may use cookies, web beacons, pixels, local storage and similar technologies to operate the Website, remember your preferences, understand Website usage, measure the effectiveness of our communications and maintain Website security. These technologies may collect or generate personal data, including information about your device, browser and use of the Website.
For further information about our use of cookies and similar technologies, including the purposes for which they are used and how you can manage your preferences, please refer to our Cookie Notice at [Cookie Notice].
You may manage your cookie preferences through [Cookie Preference Centre / Cookie Settings Link] or through your browser settings. Disabling certain cookies may affect the availability or functionality of parts of the Website.
Where required by applicable law, we will obtain your consent before using non-essential cookies or similar technologies.
5. How We Share Personal Data
We do not sell, rent or lease personal data. We may share personal data with the following categories of recipients where necessary for the purposes described in this Policy and as permitted or required by applicable law:
• Transwarp’s subsidiaries and affiliates, where necessary to carry out the purposes described in this Policy;
• service providers, business partners and other authorised third parties that support our business operations or provide services to us, including services relating to website operation, analytics, customer relationship management, marketing automation, email delivery, event management, recruitment and compliance; and
• government authorities, regulators, law enforcement agencies and other third parties, where we believe disclosure is necessary or appropriate to comply with applicable law, legal process or a lawful request; protect the rights, property, safety or security of Transwarp, our affiliates, users or others; or investigate, prevent or address suspected fraud, security incidents or unlawful activity.
We take reasonable steps to select service providers and other authorised third parties that are capable of supporting our privacy and security requirements. Where appropriate, we may require such parties to maintain the confidentiality and security of personal data and to process it in accordance with applicable law and relevant contractual arrangements.
6. International Transfers
Transwarp is an international business. Personal data collected through the Website may be transferred to, accessed from, stored or processed in Singapore and in other countries or territories where we, our affiliates or service providers operate.
These locations may have data-protection laws that differ from those in your country or territory of residence. Where required by applicable law, we will implement appropriate safeguards for cross-border transfers, which may include contractual protections, technical and organisational measures, or other legally recognised transfer mechanisms.
Where applicable law requires additional Policy or consent in relation to a cross-border transfer, we will provide the relevant Policy or obtain the required consent at or before the relevant transfer.
7. Data Retention
We retain personal data for as long as reasonably necessary to fulfil the purposes described herein.
The retention period depends on the nature of the personal data, the purposes for which it is processed, applicable legal or regulatory requirements, and our internal retention policies. We may retain information for a longer period where necessary to establish, exercise or defend legal claims, comply with legal obligations, or protect the security and integrity of the Website and our systems.
When personal data is no longer required, we will delete, anonymise such data in accordance with applicable law and our internal policies.
8. Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information that we have collected about you in accordance with applicable laws and regulations.
• Access to your Personal Information (where feasible, in a portable, machine-readable form)
• Right of Portability.(where technically feasible)
• Right to Rectification
• Right to Erasure/Delete.
• Restriction or Objection of Processing
• Withdrawal of Consent.
You may exercise any of these rights by contacting your organization or contacting us at mkt@transwarp.io. We will not discriminate against you for exercising any of your rights. We may take reasonable steps to verify your identity before responding to your request. We will respond within the timeframe required by applicable law.
To the extent permitted by law, we may decline requests that are manifestly unfounded, excessive, or that may adversely affect the rights and freedoms of others. If you have any questions or complaints regarding our processing of your Personal Information, you may contact us at any time. We will respond to your complaint in a timely manner.
If you are not satisfied with our response, or if you believe that your personal information has been processed in violation of applicable data protection laws, you may have the right to lodge a complaint with a competent data protection authority or seek other legal remedies, including filing a claim with a court of competent jurisdiction.
9. Security
We use reasonable technical, organisational and physical safeguards designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised access, disclosure or other unlawful processing.
However, no method of transmitting information over the internet or storing information electronically is completely secure. You should take appropriate measures to protect your devices, accounts and communications when using the Website.
If we become aware of a personal data breach, we will assess and respond to the incident and, where required by applicable law, notify relevant authorities and affected individuals.
10. Minors
The Website is intended for business and professional audiences and is not directed to children. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data without appropriate authorisation, please contact us using the details below. We will take appropriate steps in accordance with applicable law.
11. Changes
We reserve the right, at its sole discretion, to update or modify this Policy from time to time. We will post the latest version of the policy on the website. ,If changes are material, we will provide appropriate notice by setting a pop-up or sending e-mail, SMS or other means. Continued use of the Services constitutes acceptance of the updated Policy.
12. Contact Us
If you have questions, comments, complaints or requests relating to this Policy or our privacy practices, please contact:
TRANSWARP TECHNOLOGY (SINGAPORE) PTE. LTD.
Level 22, Ocean Financial Centre
10 Collyer Quay, Raffles Place
Singapore
Data Protection Officer
Email: yanbingzhuo@transwap.io
General Enquiries
Email: mkt@transwarp.io